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Client Support Specialist

2 months ago

Queens, New York, United States HELP USA Full time
Program: Hillside

Position Overview

Are you interested in helping individuals facing homelessness secure stable housing and achieve self-sufficiency? As a Case Manager at HELP USA, you will engage with clients to uncover the underlying factors contributing to their homelessness. You will collaborate with a multidisciplinary team to develop a tailored independent living strategy and provide continuous support to ensure clients can effectively execute their plans. Your role may involve offering advice and referrals related to employment, education, healthcare, childcare, and additional services based on each client's unique requirements.

Key Qualifications:
  • Bachelor's degree in social work or a relevant discipline, or equivalent professional experience.
  • Capability to handle various tasks simultaneously, adhere to deadlines, and communicate progress effectively.
  • Excellent written and verbal communication abilities.
  • Commitment to supporting individuals experiencing homelessness.
Benefits Offered:
  • Comprehensive health insurance through Cigna, including options for dental and vision care.
  • Generous Paid Time Off policy.
  • 401k retirement plan with employer contributions.
About HELP USA:
HELP USA is a prominent non-profit organization focused on delivering housing solutions and support services to at-risk populations, including families, veterans, survivors of domestic violence, individuals with disabilities, and seniors. With a substantial annual budget and a dedicated workforce, we have positively influenced the lives of over 500,000 individuals confronting homelessness and poverty. We are committed to addressing homelessness and fostering a brighter future for those in need.

Additional Information:
  • Compensation Type: Hourly
  • Starting Pay Rate: $21.63
  • Required Education: Equivalent Experience