Night Auditor

7 days ago


Anaheim, California, United States Sheraton Park Hotel At Anaheim Full time
Job Summary

The Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. If you are a detail-oriented individual with excellent communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Guest Registration and Reservations: Register guests, make reservations, and ensure accurate and efficient processing of guest information.
  • Daily Reports and Transactions: Prepare and balance daily reports, including revenue, expenses, and other financial data.
  • Security Walks: Conduct regular security walks to ensure the safety and security of our guests and staff.
  • Customer Service: Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Communication: Maintain effective communication with other departments, including housekeeping, food and beverage, and maintenance.
  • Problem-Solving: Identify and resolve problems in a timely and efficient manner, ensuring minimal disruption to our guests and staff.
Requirements
  • Education: High school diploma or equivalent required; college coursework in a related field preferred.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Excellent communication and problem-solving skills; ability to work independently and as part of a team; proficiency in Windows operating systems and company-approved spreadsheets and word processing.
Benefits
  • Competitive Salary: $16.25-$24.38 per hour, depending on experience.
  • Benefits Package: Medical, dental, and vision coverage; short-term and long-term disability income; term life and AD&D insurance; paid time off; employee assistance program; 401(k) retirement plan.

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