Installation Manager
3 days ago
Job Summary:
Bath Fitter is seeking a highly skilled and experienced Installation Manager to oversee the daily activities of our branch and ensure the highest level of customer satisfaction. As a key member of our team, you will be responsible for conducting regular inspections of completed installations, evaluating and resolving installation and customer service issues, and monitoring warehouse activities and inventory control.
Key Responsibilities:
- Supervise the daily activities of the branch, ensuring seamless operations and efficient use of resources.
- Conduct a minimum of 5 inspections per week of completed installations to ensure jobs are being installed according to company standards.
- Evaluate all installation and customer service issues, make appropriate recommendations for resolution, and ensure issues are resolved in a timely manner.
- Monitor warehouse activities and inventory control to prevent stockouts and overstocking.
- Monitor company materials and supplies to ensure they are being used appropriately and efficiently.
- Ensure all company vehicles are serviced regularly, maintained in good working condition, and kept neat, clean, and secure at all times.
Requirements:
- 3-5 years of management/supervisory experience within a high-volume remodeling installation department.
- Familiarity with all phases of common remodeling processes.
- Ability to handle multiple tasks simultaneously.
- Customer service management experience.
- Supervisory experience of shop/warehouse.
- Clean driving record and ability to pass a thorough background and pre-employment screening.
Benefits:
- Competitive salary and bonus structure.
- Company vehicle.
- Company-provided tools.
- Health, vision, and dental benefits available.
- 401K.
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