Window Operations Coordinator

1 month ago


Atlanta, Georgia, United States Transdev Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Window Operations Coordinator to join our team at Transdev.

This role will be responsible for overseeing the daily operations of our facility, ensuring seamless communication between drivers and dispatchers, and maintaining accurate records of vehicle assignments and driver availability.

The ideal candidate will possess excellent problem-solving skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

About the Role:
  • Open and close the facility at the beginning and end of daily operations, as assigned.
  • Supervise driver sign-in and bus assignment procedures.
  • Review and update the dispatch sheet to ensure accurate operator availability.
  • Manage the extra board, making assignments in proper rotation.
  • Receive and respond to customer inquiries and complaints outside regular office hours.
  • Dispatch assistance as needed, receiving calls regarding locations and descriptions of problems.
  • Preclear charter assignments and prepare route modifications with supervisors and operators.
  • Report accidents to the police and Road Supervisors, coordinating defect reports with the Maintenance Department.
  • Record operators' time and complete pay record sheets, maintaining accurate inventory and bus tracking records.
Requirements:
  • High School Diploma or equivalent required.
  • Valid Class "B" CDL with a "P" endorsement, plus general knowledge of radio procedures and two-way communication systems.
  • Strong geography knowledge of major buildings and city routes.
  • Excellent attendance, safety, and customer service records.
  • Ability to handle challenging situations with the public.
About Us:

Transdev is a leading mobility company operating transportation systems across the US. We employ 32,000 staff across 400 locations, managing over 17,000 vehicles.

With a global presence in 19 countries and 110,000 team members worldwide, we strive to deliver innovative solutions that serve the common good.

A competitive salary of $$52,819 per annum reflects the value we place on our employees' contributions.



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