Medical Operations Coordinator
3 days ago
As a Medical Operations Coordinator at Children's Healthcare of Atlanta, you will play a crucial role in ensuring efficient daily office operations and supporting the delivery of safe and quality patient care. This position is responsible for serving as the primary contact and resource for patient appointment scheduling, maintaining provider and resource schedules, and coordinating with clinical teams to ensure all information and resources are available for patient care.
About the Role:
This Administrative Support Specialist - Physician Operations will work closely with the medical team to optimize schedule utilization, address patient communication, and perform general administrative duties to support department/office operations. The ideal candidate will have excellent verbal and written communication, organizational, customer service, and interpersonal skills, as well as proficiency in Microsoft Office and other Windows-based applications.
Key Responsibilities:
- Serve as primary contact and resource for patient appointment scheduling
- Maintain provider and resource schedules through the use of Epic and system tools
- Coordinate with clinical teams to ensure all information and resources are available for patient care
- Address patient communication, including faxes, mail, inbound and outbound phone calls, patient forms, etc.
- Perform general administrative duties to support department/office operations
- Optimize schedule utilization by monitoring and managing patient recall and wait lists, work queues, appointment referrals, etc.
What We Offer:
Children's Healthcare of Atlanta offers a competitive salary range of $45,000-$65,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Additionally, our employees enjoy opportunities for professional growth and development, as well as a collaborative and supportive work environment.
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