Certified Medical Assistant Care Coordinator
5 days ago
We are seeking a highly skilled Certified Medical Assistant Care Coordinator to join our team at Wellbox. As a Care Coordinator, you will play a critical role in conducting monthly telephonic outreach to a panel of chronically ill patients, developing and delivering personalized care plans that address their health concerns and challenges.
Key Responsibilities- Manage and Support Patient Healthcare Needs: Utilize virtual phone conversations to support patients' healthcare needs, ensuring timely and effective care coordination.
- Conduct and Document Visits: Leverage technology platforms and Electronic Health Records (EHRs) to conduct and document patient visits, maintaining accurate and up-to-date records.
- Develop Personalized Care Plans: Create tailored care plans to address patients' physical, mental, and preventative health needs, promoting holistic care and well-being.
- Virtually Coach Patients: Coach patients to reach their care goals by following medical treatment plans, including healthy eating, physical activity, stress reduction, and other relevant strategies.
- Connect Patients with Resources: Facilitate connections with resources such as nutritionists, nurses, and doctors to support patients in meeting their care needs.
- Prepare Patients for Appointments and Procedures: Ensure patients are prepared for appointments and procedures, providing follow-up as needed to ensure seamless care coordination.
- Coordinate Administrative Aspects: Manage administrative aspects of medical record recovery, appointment management, and insurance claims, ensuring efficient and effective care coordination.
- Review Insurance Plans and Provide Guidance: Review insurance plans and provide guidance to patients on how to maximize their benefits, promoting cost-effective care.
- Proactively Suggest Services and Screenings: Proactively suggest services or preventive screenings relevant to each patient, promoting proactive care and well-being.
- Medical Assistant Certification: Must have a current Medical Assistant (MA) Certification or a California LVN license that is clear and active.
- Residency and Work Requirements: Must reside and work in the Mountain or Pacific time zone.
- Clinical Experience: Must have a minimum of two years of clinical experience.
- Care Coordination Experience: Experience in care coordination or care management, health coaching, and motivational interviewing is a plus.
- Electronic Medical Records Experience: Experience using Electronic Medical Records is required.
- Microsoft Office Experience: Experience using Microsoft Office products such as Teams, Outlook, SharePoint, and Excel is required.
- Equipment Provided: Equipment is provided.
- Internet Connection: A wired, high-speed internet connection is required.
- Private Workspace: A private space free from outside noise and distraction, including noise and distractions from pets or children, and that complies with HIPAA privacy laws is required.
This is a virtual position that requires sitting or standing at a computer for 32-40 hours weekly and making phone calls. Some equipment setup is required.
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