Hotel Operations Director

1 week ago


Las Vegas, Nevada, United States SAHARA Las Vegas Full time
Hotel Operations Manager

SAHARA Las Vegas is seeking a highly skilled Hotel Operations Manager to oversee the daily operations of our luxury hotel. As a key member of our management team, you will be responsible for ensuring exceptional guest satisfaction, driving revenue growth, and maintaining high standards of service.

Key Responsibilities:
  • Guest Satisfaction: Develop and implement strategies to exceed guest expectations, ensuring a dynamic atmosphere and experience.
  • Revenue Growth: Collaborate with revenue management to optimize occupancy and rates, driving profitability for the hotel.
  • Service Standards: Ensure compliance with brand standards, operating procedures, and policies, maintaining high levels of service quality.
  • Team Leadership: Mentor and develop Front Office staff, providing training and support to ensure excellent guest service.
  • Operational Efficiency: Monitor and review guest comments, identifying areas for improvement and implementing changes to enhance guest satisfaction and loyalty.
  • Financial Management: Ensure accurate and timely posting of No-Show charges, maintaining financial integrity.
Requirements:
  • Experience: Minimum 2-5 years of luxury hotel management experience in a Front Office leadership role.
  • Education: Bachelor's degree in Hotel/Resort Management or Business preferred.
  • Skills: Strong leadership and communication skills, with a proven track record of living the company's values.
  • Language: Ability to speak additional languages preferred.

SAHARA Las Vegas offers a competitive salary, comprehensive benefits, and opportunities for career growth in a dynamic and exciting work environment. If you are a motivated and results-driven professional with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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