Hotel Operations Director
1 week ago
SAHARA Las Vegas is seeking a highly skilled Hotel Operations Manager to oversee the daily operations of our luxury hotel. As a key member of our management team, you will be responsible for ensuring exceptional guest satisfaction, driving revenue growth, and maintaining high standards of service.
Key Responsibilities:- Guest Satisfaction: Develop and implement strategies to exceed guest expectations, ensuring a dynamic atmosphere and experience.
- Revenue Growth: Collaborate with revenue management to optimize occupancy and rates, driving profitability for the hotel.
- Service Standards: Ensure compliance with brand standards, operating procedures, and policies, maintaining high levels of service quality.
- Team Leadership: Mentor and develop Front Office staff, providing training and support to ensure excellent guest service.
- Operational Efficiency: Monitor and review guest comments, identifying areas for improvement and implementing changes to enhance guest satisfaction and loyalty.
- Financial Management: Ensure accurate and timely posting of No-Show charges, maintaining financial integrity.
- Experience: Minimum 2-5 years of luxury hotel management experience in a Front Office leadership role.
- Education: Bachelor's degree in Hotel/Resort Management or Business preferred.
- Skills: Strong leadership and communication skills, with a proven track record of living the company's values.
- Language: Ability to speak additional languages preferred.
SAHARA Las Vegas offers a competitive salary, comprehensive benefits, and opportunities for career growth in a dynamic and exciting work environment. If you are a motivated and results-driven professional with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Hotel Operations Manager
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Las Vegas, Nevada, United States Boyd Gaming Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Boyd Gaming. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of customer satisfaction.Key...
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Las Vegas, Nevada, United States Wynn Resorts Full timeJob SummaryThe Special Operations Guard Manager (SOGM) is a critical role within Wynn Security Operations, responsible for providing oversight, support, and guidance to assigned personnel. This position requires a strong leader with excellent communication and interpersonal skills, as well as a deep understanding of security protocols and emergency response...
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