Front Desk Ambassador
21 hours ago
We are a hospitality company that prioritizes our guests' experiences and the well-being of our team members. As a Guest Service Agent, you will play a crucial role in creating memorable stays for our guests.
About the Role
As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded. This includes checking guests in and out, handling room assignments, and resolving any issues that may arise during their stay.
Responsibilities
- Assist guests with check-in, check-out, and room assignments
- Provide information about hotel amenities and services
- Handle guest inquiries and resolve any issues or concerns
- Maintain accurate records of guest interactions
Requirements
- Warm and friendly demeanor when interacting with guests
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with cash handling and basic math skills
Benefits
We offer a competitive salary of $19 per hour, plus opportunities for growth and advancement within the company. Our benefits package includes medical, dental, and vision insurance, as well as a 401(k) matching program.
Why Work at Drury Hotels?
We pride ourselves on being an employer of choice, offering a supportive and inclusive work environment that values our team members' contributions. If you are passionate about delivering exceptional customer service and have a can-do attitude, we encourage you to apply for this exciting opportunity.
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