Front of House Ambassador

3 weeks ago


Nashville, Tennessee, United States Ladybird Taco Full time

Ladybird Taco is a vibrant and dynamic company that serves up delicious tacos, coffee, and salads with genuine care for our customers. We are on a mission to bring life-giving hospitality to our communities.

We are seeking a highly motivated and friendly individual to join our team as a Front of House Ambassador. This role is perfect for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Maintain the cleanliness of the front line, lobby, bathrooms, and patio area, including taking out trash, bussing and cleaning tables and chairs, and restocking utensils, napkins, and beverages.
  • Learn and maintain knowledge of our changing menu to effectively communicate ingredients to guests.
  • Maintain knowledge of critical dietary information and demonstrate proper food handling.
  • Set up, maintain, and break down the front of house area.
  • Operate the POS register to complete guest transactions.
  • Greet guests, guide the guest journey, resolve guest issues, and inform guests of rewards.
  • Maintain cleanliness and organization of the front of house.

Requirements:

  • Food, restaurant, team, or customer service experience is preferred.
  • A team player with a positive can-do attitude.
  • Quick and adaptable learner.
  • Excellent and collaborative communication skills.
  • A knack for delivering personable customer service and making connections with guests every day.
  • Accountability in upholding high standards.

Benefits:

  • A friendly, fun, and positive work environment.
  • A clear career path with opportunities for advancement and career development.
  • Free Ladybird Taco gear.
  • Healthy and delicious shift meals.
  • Competitive wages, estimated at $18/hour based on market rates and industry standards.


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