Spa Guest Services Specialist

4 weeks ago


Alpharetta Georgia, United States Spa Sydell Integrative Aesthetics Full time
Company Overview:
Spa Sydell Integrative Aesthetics has been a leader in personal care since 1982. Our mission is to foster a rewarding and supportive relationship with our staff by creating a healthy, professional, and nurturing environment that promotes personal and organizational growth, diversity, and empowerment.

Position Summary:
We are seeking a dedicated full-time or part-time Spa Guest Services Specialist to join our expanding day spa/med spa. This role is essential to our operations and requires exceptional customer service, multitasking, and communication abilities.

Key Responsibilities:
  • Welcome clients warmly and professionally.
  • Manage the check-in and check-out process for appointments.
  • Schedule and confirm appointments efficiently.
  • Process payments accurately.
  • Promote and sell memberships.
  • Exceed sales targets with enthusiasm.
  • Deliver outstanding customer service consistently.
  • Implement seasonal promotions effectively.
  • Embody Spa Sydell's core values: Perseverance, Integrity, Positive Attitude, Growth, Respect, and Guest Satisfaction.

Work Schedule:
  • 10-hour shifts.
  • Weekend availability is required.

Our operational hours are Wednesday to Saturday from 10 AM to 6 PM, and Sunday from 11 AM to 6 PM.

Job Type:
Part-time hours available.

Compensation:
$18.00 per hour.
Paid training provided.

Qualifications:
  • Exceptional interpersonal and sales skills.
  • Friendly and approachable demeanor.
  • Basic math, cash handling, and computer proficiency.
  • Able to collaborate effectively in a lively environment.
  • Energetic, detail-oriented, and possess a strong work ethic.
  • Capable of multitasking and prioritizing tasks.
  • Demonstrated history of punctuality and reliability.
  • Ability to open and close the spa independently, understanding procedures without supervision.
  • Sales-driven mindset.
  • Flexible availability for weekends and during peak months.

Benefits:
  • Dental insurance.
  • Health insurance.
  • Vision insurance.

Additional Compensation:
Commission pay and bonus opportunities.

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