Spa Guest Services Specialist
4 weeks ago
Spa Sydell Integrative Aesthetics has been a leader in personal care since 1982. Our mission is to foster a rewarding and supportive relationship with our staff by creating a healthy, professional, and nurturing environment that promotes personal and organizational growth, diversity, and empowerment.
Position Summary:
We are seeking a dedicated full-time or part-time Spa Guest Services Specialist to join our expanding day spa/med spa. This role is essential to our operations and requires exceptional customer service, multitasking, and communication abilities.
Key Responsibilities:
- Welcome clients warmly and professionally.
- Manage the check-in and check-out process for appointments.
- Schedule and confirm appointments efficiently.
- Process payments accurately.
- Promote and sell memberships.
- Exceed sales targets with enthusiasm.
- Deliver outstanding customer service consistently.
- Implement seasonal promotions effectively.
- Embody Spa Sydell's core values: Perseverance, Integrity, Positive Attitude, Growth, Respect, and Guest Satisfaction.
Work Schedule:
- 10-hour shifts.
- Weekend availability is required.
Our operational hours are Wednesday to Saturday from 10 AM to 6 PM, and Sunday from 11 AM to 6 PM.
Job Type:
Part-time hours available.
Compensation:
$18.00 per hour.
Paid training provided.
Qualifications:
- Exceptional interpersonal and sales skills.
- Friendly and approachable demeanor.
- Basic math, cash handling, and computer proficiency.
- Able to collaborate effectively in a lively environment.
- Energetic, detail-oriented, and possess a strong work ethic.
- Capable of multitasking and prioritizing tasks.
- Demonstrated history of punctuality and reliability.
- Ability to open and close the spa independently, understanding procedures without supervision.
- Sales-driven mindset.
- Flexible availability for weekends and during peak months.
Benefits:
- Dental insurance.
- Health insurance.
- Vision insurance.
Additional Compensation:
Commission pay and bonus opportunities.
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