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Guest Experience Specialist/Spa Receptionist

2 months ago

Alpharetta Georgia, United States Spa Sydell Integrative Aesthetics Full time

Spa Sydell Integrative Aesthetics is a pioneering force in the evolution of personal care since 1982. Our mission is to foster a fulfilling and reciprocal relationship with our employees by providing a healthy, professional, and caring environment through personal and company growth, diversity, and empowerment.

We are seeking a highly motivated full-time or part-time Guest Service Spa Coordinator to join our growing day spa/med spa team.

The Front Office Coordinator is at the heart of our operations and involves extensive customer service, multitasking, and communication skills.

We are a thriving medical spa that is seeking a new team member to become a part of our team.


Responsibilities:

  • Greet clients and provide exceptional customer service
  • Check guests in and out for appointments
  • Schedule and confirm appointments
  • Collect payments
  • Sell memberships and meet sales goals
  • Consistently provide excellent customer service
  • Drive seasonal promotions
  • Uphold Spa Sydell Integrative Aesthetics' core values of Perseverance, Integrity, Positive Attitude, Growth, Respect, and Guest Satisfaction

Schedule:

  • 10 hour shifts
Weekend availability

Hours of operation are Wednesday - Saturday 10am-6pm, Sunday 11am-6pm.

Job Types:
Part-time hours

Pay:
$18.00 per hour

Paid Training

Requirements:
  • Outstanding people and sales skills
  • Friendly and welcoming demeanor
  • Basic math, cash handling, and computer skills
  • Ability to work cohesively with others in a fun environment
  • Energetic, detail-oriented, and strong work ethic
  • Ability to multi-task and prioritize
  • History of punctuality, good attendance, and reliability
  • Ability to open and close the spa and understand procedures without supervision
  • Sales-driven
  • Flexible to weekends and available to work all blackout months: August, December, February, May

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Supplemental Pay:
Commission pay
Bonus opportunity