Customer Experience Advocate

3 days ago


Springfield, Virginia, United States State Farm Insurance Full time

**Job Description:**

At State Farm Insurance, we are looking for a Customer Experience Advocate to provide exceptional customer service and support to our customers. As a Customer Experience Advocate, you will be responsible for answering customer inquiries, resolving issues, and offering solutions that meet their needs.

**Key Responsibilities:**

  • Answer customer inquiries and resolve issues in a timely manner
  • Offer solutions that meet customer needs and exceed their expectations
  • Collaborate with team members to ensure seamless customer experiences

**Requirements:**

  • Bachelor's degree in Business Administration or related field
  • 1-2 years of experience in customer service or insurance industry
  • Excellent communication and problem-solving skills

**Benefits:**

  • Competitive salary range: $45,000 - $65,000 per year
  • Opportunities for career growth and professional development
  • Comprehensive benefits package, including medical, dental, and vision insurance


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