Customer Service Representative

3 days ago


Springfield, Virginia, United States ECI Consulting Group Full time
Overview

As a key member of the ECI Consulting Group team, you will play a vital role in delivering exceptional customer experiences. This exciting opportunity is perfect for individuals who are passionate about building strong relationships and providing top-notch service.

About the Role

We are seeking a highly motivated Customer Service Trainee to join our Falls Church office. In this dynamic position, you will work closely with our teams to ensure seamless interactions with clients across our client portfolio. With excellent career progression opportunities, this role is ideal for those looking to grow their skills and advance their careers.

Duties and Responsibilities
  • Provide high-quality, personalized service to clients
  • Manage daily client sales transactions and inquiries accurately
  • Maintain confidentiality and handle sensitive information with discretion
  • Research and resolve complex client inquiries and problems efficiently
  • Communicate effectively with colleagues and stakeholders
  • Identify cross-selling opportunities and escalate to the sales team as needed
Requirements and Skills
  • Excellent written and verbal communication skills
  • Strong relationship management skills with a focus on building trust and rapport
  • Ability to adapt quickly to changing business environments
  • Business acumen in marketing, sales, and client relations
  • Compliance with applicable regulations and industry standards
Salary and Benefits

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. As a valued member of our team, you can expect a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.



  • Springfield, Virginia, United States Elite Full time

    We are seeking a dedicated individual with a flair for fundraising and a heart for philanthropy to lead our non-profit efforts.Job DescriptionAs a Customer Service Representative, you will be the crucial link between our charity and the public, ensuring smooth interactions and tackling any issues with speed and precision.Your mission is to provide clear...


  • Springfield, Virginia, United States CVS Health Full time

    At CVS Health, we're dedicated to delivering exceptional healthcare experiences that make a meaningful difference in people's lives. As a Customer Service Lead, you'll play a vital role in ensuring our stores run smoothly and efficiently. Your focus will be on providing outstanding customer service, managing store operations, and supporting our management...


  • Springfield, Virginia, United States Burlington Stores Full time

    Key Responsibilities:As a Retail Sales Associate at Burlington Stores, Inc., you will be responsible for providing exceptional customer service, assisting customers in locating merchandise, and maintaining a neat and organized sales floor. You will also be responsible for assisting in floor moves, merchandising, display maintenance, and housekeeping....


  • Springfield, Virginia, United States The Tile Shop, Inc. Full time

    At The Tile Shop, Inc., we are seeking a Customer Service and Sales Advisor to join our team. In this role, you will be responsible for delivering exceptional customer service, meeting sales targets, and building lasting relationships with customers.Key Responsibilities:Work in our showroom with interior designers, home owners, and trade professionalsProvide...


  • Springfield, Virginia, United States Cox Communications Full time

    Cox Communications is a dynamic company that creates moments of real human connection. We're seeking an ambitious and results-driven Territory Sales Representative to join our team.In this role, you will be responsible for selling Cox data, video, home security & voice services to residential customers while managing your assigned territory. You'll have the...


  • Springfield, Virginia, United States Washington Gas Full time

    We are seeking a Business Development Representative to support our growth objectives by educating and informing customers on the benefits of natural gas. You will serve as the key point of contact and customer advocate during the new business process, tracking and facilitating gas service, proactively identifying and following up on new business...


  • Springfield, Virginia, United States General Services Admin Full time

    Job OverviewThis is a high-level management position at the General Services Administration (GSA), responsible for overseeing customer service operations. The ideal candidate will have excellent leadership skills, strong communication abilities, and experience in managing teams.


  • Springfield, Virginia, United States Allied Universal® Full time

    About the RoleAs a Security Officer with Allied Universal, you will play a vital role in safeguarding clients across various industries such as Commercial Real Estate, Healthcare, Education, and Government. This part-time position offers flexibility with days and shift times varying.ResponsibilitiesDeliver exceptional customer service by implementing safety...


  • Springfield, Virginia, United States Everest Home Improvement Full time

    About the RoleWe are seeking a highly motivated Marketing Representative to join our team at Everest Home Improvement in Springfield, VA. This is a full-time position that offers competitive pay, health insurance benefits, and opportunities for growth and development.Job ResponsibilitiesFace-to-Face Marketing: Engage with potential customers, promote brand...


  • Springfield, Virginia, United States BAE Systems Full time

    BAE Systems is a leading aerospace and defense company that designs, integrates, and tests communication and electronic warfare systems for the US DoD and international customers.About the RoleWe are seeking an experienced Customer Support Technician to join our elite Operations and Sustainment team. As a key member of this team, you will provide user...


  • Springfield, Virginia, United States AltaGas Full time

    Job DescriptionAltaGas is seeking a highly skilled Customer Acquisition Specialist to join our team. In this role, you will be responsible for managing the intake process for new business opportunities, ensuring timely and accurate completion of tasks, and fostering relationships with sales operations and outside contractors.Key Responsibilities:Manage the...


  • Springfield, Virginia, United States BAE Systems USA Full time

    Job OverviewBecome a part of BAE Systems Electronic Systems, a global leader in defense and commercial electronics. We are seeking a highly skilled Customer Support Technician to join our team.About the RoleThis is an exciting opportunity to work with a dynamic team responsible for multiple GEOINT mission critical production systems and capabilities across...


  • Springfield, Virginia, United States David's Bridal Full time

    At David's Bridal, we are seeking a Customer Experience Specialist to join our team. This exciting role involves providing exceptional customer service, ensuring a seamless shopping experience for brides-to-be, and driving sales growth through effective selling techniques.Key responsibilities include welcoming customers, communicating product information,...


  • Springfield, Virginia, United States Burlington Full time

    We are looking for a Service Experience Coordinator to lead customer service initiatives and create a positive shopping experience for our customers.**Overview:** As a key member of the store team, you will be responsible for leading day-to-day customer service initiatives, driving improvement of friendliness, speed of checkout, and customer feedback...


  • Springfield, Virginia, United States Spencer Gifts Full time

    Spencer's - Springfield Town Center Retail OpportunityAbout Spencer'sWe're a leading retailer of pop culture and entertainment merchandise.About the RoleThis is an immediate hire opportunity for a sales-focused individual to join our team as a Sales Associate at Spencer's. As a member of our sales team, you will be responsible for:Maintaining guest services...


  • Springfield, Virginia, United States Fidelity Power Systems Full time

    About Fidelity Power Systems">We are a leading distributor of Kohler Generators and Power Systems, serving the nation's largest commercial and industrial customers. Our growth and success have created an exciting opportunity for a Sales and Service Contract Manager to join our Sales Team in Springfield, VA.">Job Summary">This position is responsible for...


  • Springfield, Virginia, United States Yard House Full time

    **The Perfect Candidate:**We are looking for a motivated and results-driven individual to join our team as a Host. If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, we want to hear from you! As a member of our team, you will have the opportunity to grow professionally and personally, while...


  • Springfield, Virginia, United States The Contractor Consultants Full time

    Job Overview: As a Roofing and Gutter Installation Technician, you will play a crucial role in maintaining and enhancing the exterior care of homes and commercial properties across Springfield and Northern Virginia. This position offers a unique opportunity to deliver exceptional results while fostering long-lasting relationships with customers. We provide...


  • Springfield, Virginia, United States Men's Wearhouse Full time

    As a Retail Sales Associate at Men's Wearhouse, you'll work in a dynamic retail environment where you'll learn and demonstrate tuxedo product knowledge to customers. This includes understanding sizing, style options, and accessory choices to ensure a perfect fit.Job Responsibilities:You will be responsible for assisting in the tailor shop with measuring...


  • Springfield, Virginia, United States TruBlue of South Fairfax Full time

    Home Maintenance ServicesWe provide year-round stable and steady work, regular working hours, flexible scheduling, and company logo wear and strong office support.As a reliable handyman or handywoman with 5+ years of paid experience in general carpentry and handyman work, you will provide general home services to our customers in the community area.Key...