Lead Patient Access Services Specialist
1 week ago
The Senior Patient Access Services Representative is responsible for executing a range of registration, insurance verification, scheduling, and billing tasks that facilitate both inpatient and outpatient access to healthcare services. This role involves handling complex responsibilities and may include mentoring or training other representatives.
Key Responsibilities
- Conducts admissions, registration, and scheduling processes. Gathers essential demographic and insurance details and inputs data into the system, including patients enrolled in Medicare/Medicaid.
- Confirms patient insurance coverage and related information. Secures necessary insurance authorizations for services; records authorization approvals and denials in the system; may assess financial situations of self-pay patients, whether pre-registered or inpatient/outpatient, to determine payment methods; provides guidance to patients or their representatives regarding available financial assistance; collects payments due from patients at the time of service; may perform billing and accounts receivable functions.
- May manage outstanding self-pay accounts, including tracking monthly payment arrangements for collection purposes.
- Assists in training new staff as directed by supervisors or managers.
- Performs additional related duties as required. All responsibilities listed are considered essential functions of the role under the Americans with Disabilities Act. Duties not explicitly mentioned but related are not deemed essential functions.
Qualifications
- High School Diploma or equivalent is required.
- 3-5 years of relevant experience is required.
The salary range and/or hourly rate provided reflects a good faith estimate of potential base compensation that may be offered to a successful candidate for this position at the time of this job advertisement and may be subject to change in the future. Various factors may influence the determination of a team member's base salary and/or rate, including location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.
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Mt Kisco, United States Northwell Health Full timeJob OverviewThe Senior Patient Access Services Representative is responsible for a range of essential functions related to patient registration, insurance verification, scheduling, and billing, facilitating both inpatient and outpatient access to healthcare services. This role involves handling complex tasks and may include mentoring or training other...
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Mt Kisco, United States Northwell Health Full timeJob OverviewThe Senior Patient Access Services Representative is responsible for a range of tasks related to patient registration, insurance verification, scheduling, and billing, ensuring seamless access to medical services for both inpatient and outpatient settings. This role involves handling complex responsibilities and may include mentoring or training...
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