Technical Infrastructure Program Manager

1 day ago


Nashville, Tennessee, United States Amazon Full time
Job Summary

We are seeking a highly skilled Technical Infrastructure Program Manager to join our team at Amazon. As a key member of our Global IT Deployment organization, you will be responsible for delivering projects focused on building, deploying, and managing physical IT infrastructure. Your expertise in program management, technical infrastructure, and leadership will be essential in driving operational efficiencies and delivering high-quality results.

Key Responsibilities
  • Manage complex infrastructure technology deployment programs
  • Plan and deliver on aggressive project timelines
  • Maintain deep technical knowledge regarding IT hardware and equipment standards
  • Work directly with vendors, customers, partner teams, and engineering teams as required to deliver on your goals
  • Have a solid knowledge of the business problems, workflows, technologies, automation/tools
  • Recognize when a proposed infrastructure build is too complex or risky and to mitigate you arrange additional reviews by senior engineers and escalate appropriately
  • Own program communication included but not limited to, milestones, risks, issues, path to green, etc. to all key stakeholders
  • Facilitate formal turn-over with onsite team, business partners and monitor deliverables until launch/project milestone is achieved
Requirements
  • BA/BS degree in a discipline that requires problem-solving, typically Data Center Technologies, Network Technologies, or Engineering
  • 5+ years of experience managing programs in a Data Center or Networking environment
  • 5+ years of Supply Chain Management experience, e.g., forecasting, planning, scheduling
  • 5+ years of experience conducting quantitative and qualitative analysis
  • Meets/exceeds Amazon's leadership principles requirements for this role
  • Meets/exceeds Amazon's functional/technical depth and complexity for this role
Preferred Qualifications
  • Understanding of core IT infrastructure and service concepts
  • Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies
  • Experience leading program management system/tool enhancement
  • Process efficiency qualification such as Six Sigma or equivalent


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