**General Manager I

5 days ago


Wheeling, Illinois, United States Advance Stores Company Inc (500) Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our retail store team at Advance Stores Company Inc (500). As a General Manager, you will be responsible for inspiring and motivating our team to deliver exceptional customer service and drive business growth.

Key Responsibilities
  • Achieve overall store sales goals and service objectives by developing and implementing effective sales strategies and managing store operations.
  • Manage and grow professional customer relationships/sales by building and holding team accountable to executing customer action plans.
  • Select, hire, develop, performance manage, coach, schedule, and engage store team members to ensure a high-performing team.
  • Ensure execution of all inventory and operational standards to maintain a high level of customer satisfaction and store efficiency.
  • Coach all team members to deliver on customer expectations (DIY and professional) and manage on-duty responsibilities.
  • Lead change management and foster a respectful environment for customers and team members.
Requirements
  • 2-3 years of experience managing a team of team members in a fast-paced and highly dynamic retail environment.
  • Successful experience managing profitability and proven financial and business acumen.
  • High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred.
  • Valid driver's license and ASE certification preferred but not required.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.



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