Referral Coordinator
2 weeks ago
POSITION TITLE: REFERRAL COORDINATOR
FLSA STATUS: NON-EXEMPT
Under the guidance of the Nursing Supervisor, the individual in this role is tasked with managing the referral process for patients.
ESSENTIAL QUALIFICATIONS:
- High School Diploma or equivalent.
- Preferred background in medical terminology.
- Effective verbal and written communication skills are essential.
- Strong organizational and prioritization abilities.
- Capability to establish connections with external agencies and healthcare providers.
- Proficient in computer operations and software.
- Bilingual proficiency in English and Spanish is a plus.
KEY RESPONSIBILITIES:
- Facilitate all referrals for specialized consultations and diagnostic evaluations.
- Coordinate patient referrals efficiently.
- Engage with external agencies and healthcare providers as necessary.
- Maintain both electronic and paper records related to referrals.
- Identify and report any issues regarding referrals to the direct supervisor for resolution.
- Guide patients on referral processes and necessary follow-up actions.
- Provide training on clinical software systems related to referrals and appointments.
- Perform additional tasks as assigned.
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