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Care Coordination Specialist
2 months ago
Position: Scheduling Coordinator
Employment Type: Full-Time
Salary Range: $18-20/hr
About Mind and Mobility Home Care: We are committed to delivering exceptional in-home care services that promote physical, emotional, and social well-being, allowing our clients to flourish in their own homes. With over a decade of experience, we pride ourselves on being a trusted provider of quality supportive services.
Role Summary:As a Scheduling Coordinator, you will be integral to the efficient functioning of our home care operations. Your main focus will be on the management and organization of client care schedules, ensuring that our paraprofessional staff, clients, and their families receive outstanding support.
Key Responsibilities:- Support the retention of high-quality staff and clients through effective operational and staffing assistance.
- Facilitate communication among agency personnel, caregivers, and clients to ensure seamless daily operations.
- Assign and organize staff schedules for care services.
- Relay essential information regarding client care to assigned caregivers.
- Coordinate case coverage and notify relevant parties of any changes.
- Verify timesheets for payroll and billing as required.
- Maintain strong communication to enhance relationships with referral sources.
- Oversee compliance with Electronic Visit Verification (EVV) protocols.
- Efficiently coordinate care services across various regions.
- A minimum of 2 years of scheduling experience in a home care environment is required.
- Experience with Electronic Visit Verification (EVV) systems is essential.
- Strong attention to detail to ensure accuracy in scheduling and compliance.
- Ability to manage multiple priorities effectively in a dynamic environment.
- Excellent verbal and written communication skills for effective interaction with clients and staff.
- Strong interpersonal skills to work collaboratively within a team.
- Proficiency in scheduling software and electronic health records.
Equal Opportunity Employer: Mind and Mobility Home Care is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.