Housekeeping Manager

2 days ago

New York, New York, United States The Standard, High Line Full time
Job Title: Housekeeping Manager

The Housekeeping Manager is a key member of our team at The Standard, High Line, responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Main Responsibilities:

  • Manage the daily activities of the Housekeeping department, including room assignments, cleaning, and daily inspections.
  • Supervise and train housekeeping staff to ensure excellent service and high-quality standards.
  • Coordinate with the Engineering department to address maintenance issues and ensure timely completion.
  • Plan, organize, and direct team members to achieve exceptional guest satisfaction.
  • Maintain proper inventory of housekeeping supplies and equipment, and inform the Director of Housekeeping of any shortages.
  • Uphold the highest standards of cleanliness, safety, and conduct.

Requirements:

  • Previous experience managing a team of housekeeping employees.
  • Ability to anticipate customer needs, change goals, and direction quickly, and multitask.
  • Working knowledge of rooms management systems.
  • Advanced knowledge of Housekeeping processes and procedures.
  • Ability to maintain a budget and control labor costs and expenses.
  • Proven comfort and experience interacting effectively with all levels of management, guests, associates, and clientele.
  • Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
  • Proficiency with general office PC applications.
  • Demonstrated sound organizational, coordinating, and personal interface skills.
  • Demonstrated excellent written and verbal communication skills.
  • Proven job reliability, diligence, dedication, and attention to detail.
  • Must be flexible with working nights, weekends, and holidays.

Physical Demands:

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lb. without assistance.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability, and visual acuity.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Remain in a stationary position for extended periods of time.
  • Work with sharp objects in a safe manner.
  • Will be exposed to hot and cold temperature extremes.

Acknowledgment:

This job description outlines the main duties and responsibilities that an employee holding this position may be asked to perform. It is not intended to provide an exclusive or exhaustive list of all the job tasks and activities you may be required to undertake, and you may be asked to perform other duties from time to time as we may reasonably require and assigned by your line manager.

This job description does not form part of your contract of employment, implied or otherwise, and reflects the job content and nature of the job at the time of writing. The company may from time to time second you to work of a similar nature and/or make periodic amendments to your job title, duties, and/or responsibilities listed in this job description to accommodate any changes to operational or business requirements. You will be notified about any such changes and issued with an amended job description.

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