Pet Resort Customer Service Representative

2 days ago


O'Fallon, Missouri, United States No Leash Needed Full time
About Our Team

We're a team of dedicated animal lovers who are passionate about providing exceptional care and service to our furry guests and their owners. Our team is empowered to make decisions, share ideas, and support each other in creating a unique and dedicated experience for each of our guests.

Job Summary

We're seeking a friendly and positive individual to join our team as a Customer Service Representative. As a member of our team, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and enjoyable experience for our guests and their owners.

Responsibilities
  • Provide exceptional customer service to our guests and their owners
  • Handle guest inquiries and resolve issues in a timely and professional manner
  • Ensure a smooth and enjoyable experience for our guests and their owners
  • Work collaboratively with our team to achieve our goals and objectives
  • Maintain a clean and safe environment for our guests and their owners
Requirements
  • Must love animals and have a passion for providing exceptional customer service
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including weekends and holidays
  • Physical ability to lift up to 60 pounds and stand for long periods of time


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