Pet Resort Customer Service Representative

1 week ago


O'Fallon, Missouri, United States No Leash Needed Full time
About Our Resort

No Leash Needed Pet Resort is a premier destination for pet owners seeking a safe and luxurious experience for their furry friends. Our team is dedicated to providing exceptional customer service and ensuring the well-being of every guest.

Job Summary

We are seeking a highly motivated and animal-loving individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing a warm and welcoming experience for our guests and their owners.

Responsibilities
  • Provide exceptional customer service to our guests and their owners
  • Assist with check-in and check-out procedures
  • Handle pets with care and attention to detail
  • Maintain a clean and safe environment for our guests
  • Communicate effectively with guests and owners via email, text, and phone
  • Work collaboratively with our team to ensure a seamless experience for our guests
Requirements
  • Must love animals and have a passion for providing exceptional customer service
  • Ability to work as a team and assist other departments as needed
  • Focus on safe and gentle handling of our dog guests
  • Have a friendly and positive attitude towards guests, owners, and team members
  • Reliable, punctual, and dependable
  • Ability to work a flexible schedule, including holidays and weekends
  • Be comfortable around dogs of all breeds and physically able to handle dogs of all sizes and lift up to 60 lbs
What We Offer

No Leash Needed Pet Resort offers a competitive benefits package, including health and dental insurance, life insurance, vision care, and paid sick and vacation time. We also offer discounts on pet services, pet insurance programs, and cell phone services. Our team is empowered to make a difference in the lives of our guests and their owners, and we recognize hard work and dedication with opportunities for advancement and professional growth.



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