Client Experience Representative

5 days ago


Bridgeton, Missouri, United States Addison Group Full time
Job Description

As an Administrative Support Specialist, you will play a critical role in providing exceptional customer service and supporting the sales team. Key responsibilities include:

  • Handling customer inquiries, resolving issues, and escalating concerns to senior staff members when necessary.
  • Scheduling appointments and coordinating with sales representatives to ensure seamless communication.
  • Maintaining accurate records and updating data in various systems to ensure efficient workflow.

Qualifications:

  • Education: High school diploma or equivalent required; college coursework preferred.
  • Experience: 1–2 years in customer service or administrative roles; experience in industries such as HVAC, lawn services, or home improvement preferred.
  • Technical Skills:
    • Proficient in MS Office (Excel required; QuickBooks experience is a plus).
    • Strong data entry skills and comfort working with computer systems.

Salary Range: $42,000 - $44,000 annually. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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