Store Operations Manager

2 weeks ago


Nashua, New Hampshire, United States Global Partners Full time
About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Global Partners. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring that our high standards of customer service and operational excellence are consistently met.

Key Responsibilities
  • Leadership and Management
    • Supervise and develop a team of retail store employees, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
    • Lead by example, demonstrating a strong work ethic and commitment to our company values.
  • Operational Excellence
    • Oversee the management of store inventory, including ordering, receiving, and stocking of merchandise.
    • Monitor and control store expenses, ensuring that we are operating within budget.
    • Develop and implement processes to improve store efficiency and productivity.
  • Customer Service
    • Ensure that our customers receive exceptional service, responding promptly to their needs and concerns.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Store Maintenance and Safety
    • Oversee the maintenance and upkeep of our retail stores, ensuring that they are clean, safe, and well-maintained.
    • Develop and implement processes to prevent accidents and injuries in the workplace.
Requirements
  • Education
    • High school diploma or equivalent required.
  • Experience
    • 1-2 years of supervisory experience in a retail or customer-facing environment.
    • Proven track record of leadership and management experience.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Strong problem-solving and analytical skills.
    • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive Salary
  • Opportunities for Professional Growth and Development
  • Comprehensive Benefits Package
  • Recognition and Rewards for Outstanding Performance


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