Community Engagement and Support Liaison
4 weeks ago
We are seeking a highly motivated and results-driven professional to fill the role of Community Outreach and Customer Service Associate at Precision Inc. This position is a key part of our team, responsible for advancing community engagement and providing exceptional customer service.
Located in the greater San Antonio area, we are committed to delivering lasting change to our clients and local community members. Our Outreach and Customer Service team is at the forefront of representation for our clients, bridging the gap between the community's needs and the offerings of our clients.
As a Community Outreach and Customer Service Associate, you will be instrumental in:
- Educating community members at local outreach events to increase awareness and opportunities for support
- Efficiently recording and managing donations, in both monetary and other forms of contributions
- Collaborating closely with fellow members of the marketing and sales teams to develop effective promotional strategies that enhance consumer education
- Maintaining composure, resolving concerns, and overcoming challenges when providing face-to-face customer service
- Engaging in continuous training, coaching, and mentorship through daily meetings and networking sessions to enhance your skill set and deepen industry knowledge
Requirements for this role include:
- A strong desire to make a positive impact in the local community
- Demonstrated exemplary interpersonal and communication skills, emotional intelligence, and empathy
- A positive, competitive, and coachable attitude
- Proficiency in public speaking, or a willingness to learn
- A strong work ethic and self-motivation
We are an equal opportunities employer and welcome applications from diverse candidates.
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