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Retail Experience Manager

2 months ago

Deerfield Illinois, United States Fleet Feet Full time
About Fleet Feet

We're a leading running retailer with a passion for delivering exceptional customer experiences. Our team is dedicated to helping runners and fitness enthusiasts achieve their goals, and we're looking for a talented Retail Experience Manager to join our team.

Job Summary

We're seeking a highly motivated and experienced Retail Experience Manager to lead our store team and drive sales growth. As a key member of our team, you'll be responsible for creating a positive and productive work environment, coaching and developing our staff, and delivering exceptional customer experiences.

Key Responsibilities
  • Lead and develop a high-performing store team, focusing on customer experience and sales growth
  • Coach and mentor staff to achieve individual and team sales goals
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Manage store operations, including scheduling, inventory, and visual merchandising
  • Collaborate with other departments to achieve company goals and objectives
Requirements
  • 2-3 years of retail experience in a customer-facing sales environment
  • Proven leadership ability, with a track record of leading high-performing teams
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment
  • Discounts on Fleet Feet products and services