Evaluation and Learning Director
4 weeks ago
CYCSF is seeking a highly skilled Evaluation and Learning Manager to join our team. As a key member of our Leadership Team, you will be responsible for designing and implementing our Learning and Evaluation program, aligned with our mission, values, and strategic direction.
Key Responsibilities:
- Collaborate with Leadership Team and Program Staff to develop a comprehensive Learning and Evaluation plan, ensuring alignment with CYCSF's goals and objectives.
- Implement the integrated learning and evaluation plan, defining outcomes and developing quantitative and qualitative assessment plans across departments.
- Engage all staff in the principles of a learning organization, creating and facilitating trainings and working sessions to operationalize learning.
- Support the translation of CYCSF's strategic goals into team and individual strategies, monitoring progress to inform evaluation and learning work.
- Develop and implement systems to analyze data, informing decision-making, improving practice, and advancing learning.
- Evaluate and support the streamlining of current processes and practices, identifying competencies for teams to develop and supporting communities of practice/learning.
- Analyze data and reports to prepare quarterly reports on lessons learned and recommendations for enhancing programs/services impact and operational effectiveness.
- Share information with Leadership Team and staff to guide and prioritize learning and reflection activities, linking findings to organizational improvement and challenges.
- Collaborate to ensure internal processes and decision-making are aligned with DEI practices.
- Lead trainings and support staff development as needed.
Requirements:
- Bachelor's degree in social services, research, or related areas or Minimum of three years of recent experience in a similar role.
- Three years of experience in learning and evaluation or organizational effectiveness work in community-based organizations.
- Experience developing and implementing Learning & Evaluation programs.
- Ability to build a continuous improvement and learning culture through assessment of outcomes and promoting organizational impact and efficiency.
- A systems thinker with proven ability to leverage resources, develop recommendations for strategic/cultural shifts, and turn quantitative and qualitative data into actionable insight and compelling stories.
- Strong administrative, written, and verbal communication skills with an ability to create original content and adapt to deliver presentations in multiple settings with multiple and diverse audiences.
- Demonstrated organizational, collaboration, and facilitation skills.
- Able to lift or move at least 25lbs.
- Ability to work some evenings and weekends.
- Bilingual in Cantonese or Mandarin and English is PREFERRED.
- Commitment to taking regular Covid-19 health tests as required by program health and safety guidelines and/or current health directives.
CYCSF is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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