International Patient Care Services Coordinator

4 weeks ago


Marquand, Missouri, United States Indiana University Health Full time
About the Role

We are seeking a highly skilled International Patient Care Services Specialist to join our team at Indiana University Health. This is a unique opportunity to work with a diverse group of patients and healthcare professionals, providing exceptional care and support to individuals from around the world.

Key Responsibilities
  • Collaborate with physicians, clinicians, and administrative teams to ensure seamless care coordination for international patients.
  • Develop and maintain relationships with hospitals, rehabilitation centers, and other healthcare facilities to provide comprehensive care solutions.
  • Prepare cost estimates and financial summaries, ensuring patients and families are informed about scheduled appointments and procedures.
  • Monitor patient clinical activity daily, ensuring accurate internal tracking entries and providing financial coverage documentation to IU Health Revenue Cycle Services.
  • Prepare monthly program statistics and assist with training new employees and other duties as assigned.
Requirements
  • Bachelor's degree in a related field (e.g., healthcare, business) or equivalent experience.
  • 3-5 years of relevant experience in healthcare, case management, care coordination, or utilization review, with significant interaction with patients and clinical personnel.
  • Fluency in English and a non-English language, with the ability to speak, read, and write proficiently in both languages.
  • Strong cultural awareness and ability to work effectively with diverse populations.
  • Knowledge of healthcare referral, scheduling, and admission systems in the U.S.
  • Excellent interpersonal and communication skills, with the ability to interact effectively with stakeholders.
About Us

Indiana University Health is a comprehensive health system with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We are committed to providing exceptional care and support to our patients and communities, and we are seeking talented individuals to join our team.



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