Personal Banker Associate I
3 days ago
Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.
Key Responsibilities- Customer Service: Provide personalized service to customers, responding to their financial needs and providing solutions to meet their goals.
- Product Knowledge: Develop and maintain in-depth knowledge of our retail consumer and small business products and services, recommending appropriate solutions to customers.
- Sales and Cross-Selling: Utilize the consultative sales process to identify and meet the financial needs of customers, cross-selling products and services to existing customers and acquiring new customers.
- Relationship Building: Establish and maintain strong relationships with customers, business partners, and colleagues, promoting a positive customer experience and driving business growth.
- Risk Management: Maintain a strong understanding of risk management principles and practices, ensuring compliance with regulatory requirements and Bank policies.
- Education: College degree or equivalent work experience.
- Experience: Previous experience in the financial industry, preferably in retail banking or sales.
- Skills: Strong communication and interpersonal skills, ability to work in a team environment, and a customer-focused mindset.
- Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).
Fifth Third Bank is a leading financial institution committed to providing exceptional customer service and building strong relationships with our customers. We are proud to have an engaged and inclusive culture, promoting and ensuring equal employment opportunity in all employment decisions.
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