Group Reservations Coordinator

1 week ago


Anchorage, Alaska, United States Crestview Management, LLC Full time
Job Title: Group Reservations Coordinator

The Group Reservations Coordinator plays a crucial role in ensuring seamless hotel group arrangements for clients. Key responsibilities include coordinating and managing group bookings, managing room blocks, and communicating with guests to meet their needs during their stay.

Responsibilities:
  • Coordinate and manage group arrangements for clients
  • Manage room blocks and ensure all guest needs are met
  • Communicate with guests for bookings within a group block
  • Provide excellent customer service to guests
  • Manage and maintain accurate records of all hotel group block arrangements
  • Collaborate with other departments to ensure seamless coordination of services
Requirements:
  • 2+ years of experience in group coordination or related field
  • Strong communication and customer service skills
  • Excellent attention to detail and organizational skills
  • Ability to work independently and communicate as part of a team
  • Proficient in Microsoft Office and ability to learn new computer systems
Benefits:
  • Competitive wage
  • Health and dental insurance
  • Company paid life insurance
  • Short term and long-term disability insurance
  • Vision
  • Critical illness
  • Accidental
  • 401(k) and company match
  • Paid vacation
  • Paid holidays
  • Paid sick days
  • Free hotel rooms and hotel discounts


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