Senior Systems Administrator

3 days ago


Austin, Texas, United States TEXAS EDUCATION AGENCY Full time

Job Summary

The Texas Education Agency is seeking a highly skilled Systems Administrator to join our team. As a key member of our IT Operations Division, you will be responsible for performing advanced computer systems administration work, including troubleshooting and solving complex problems with IT systems, automating processes using scripting languages, creating procedures, forecasting resource needs, improving and updating existing IT systems, and designing and implementing new IT systems.

Key Responsibilities

  • Administer and maintain an enterprise IT environment consisting primarily of Microsoft Windows Servers
  • Configure and manage Microsoft 365 and Azure cloud environments to meet the organization's needs
  • Perform eDiscovery work within the Microsoft Purview Compliance Portal to complete eDiscovery requests in a confidential and accurate manner
  • Ensure that all customers' tickets opened in Jira Service Desk are resolved and closed in a timely manner based upon set service level agreements

Requirements

  • Graduation from an accredited four-year college or university
  • At least five years of experience as a systems administrator within an enterprise IT environment
  • At least two years of experience performing cloud administration within either Microsoft/Office 365, or Microsoft Azure

Preferred Qualifications

  • Experience administrating a Microsoft 365 environment
  • Experience administrating Active Directory Domain Services
  • Experience using a Help Desk system to resolve customers' requests in a timely manner
  • Experience using monitoring software and actively responding to alerts

About the Texas Education Agency

The Texas Education Agency is a state agency responsible for overseeing public education in Texas. Our mission is to improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.

Why Join Our Team?

We offer a dynamic and supportive work environment, competitive salaries, and a comprehensive benefits package. If you are a motivated and experienced systems administrator looking for a new challenge, we encourage you to apply.



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