Senior Quality Assurance Manager
2 days ago
We are seeking a highly skilled Senior Quality Manager to join our team at Echelon Corporation. As a key member of our Product Development team, you will be responsible for ensuring the highest quality standards in our fitness and recovery products.
Key Responsibilities- Manage quality control, quality assurance, and product inspection standards for fitness and recovery products.
- Oversee international testing and certifications to ensure compliance with all safety standards, including USA/Canada UL/ELT, FCC, ASTM, ISTA, TCPH, CA Prop 65, EU/UK CE, EN957, RoSH, Reach, and ErP.
- Collaborate closely with our China factories on current products and new projects, participating in regular calls to ensure seamless communication.
- Develop hands-on knowledge of our equipment, troubleshooting, and improvements.
- Work closely with our tech team in Florida and China to ensure seamless integration of quality control processes.
- Support the engineering team, including the Product Development Assistant, Industrial Designer, and Product Manager.
- Manage two China employees, the Product Support & Inspection Manager and Inspector.
- Provide support to customer service on product issues, troubleshooting, and customer support.
- Participate in team meetings with senior management to ensure alignment and progress.
- Stay up-to-date on market trends and competitor activities.
- Collaborate with the sales, customer service, graphics, and marketing teams to ensure a cohesive quality control strategy.
- Travel to China as needed (less than 10% of the time).
- 5+ years of experience in product development, engineering, quality, and testing standards.
- 3+ years of experience working with fitness equipment, with knowledge of cold plunge pools a plus.
- Strong mechanical and electrical aptitude.
- Experience working with China factories.
- Knowledge of product APPs, FW updates, and support for the tech team.
- Passion for achieving goals and contributing to a team's success.
- Creative and innovative mindset with a positive attitude.
- Comfortable traveling to China to work with factories.
- Excellent communication skills.
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