Service Scheduling Specialist
2 weeks ago
Briggs Automotive Group is excited to expand its Service Scheduling department. Are you looking to advance your career and boost your income? Do you desire a structured environment that fosters skill development? This is an excellent opportunity to join a leading Auto Group in Kansas. Our goal is to grow our team promptly.
Service Appointment Coordinator - Key Responsibilities:- Manage customer interactions through various communication channels including email, phone, and text.
- Conduct outbound service follow-ups and appointment reminder calls.
- Receive and handle all incoming calls using a standardized script to schedule service appointments.
- Maintain and update customer contact information in the dealership's system.
- Coordinate service appointments across multiple dealerships.
- Previous experience in call centers, customer service, sales, or marketing is preferred.
- Possess a friendly, professional demeanor with excellent phone etiquette.
- Demonstrate strong computer and internet skills.
- Meet performance targets consistently.
- Be prepared for outbound calling.
- Exhibit effective written and verbal communication abilities.
- Show proven problem-solving skills.
- Display a willingness to learn and a strong drive for success.
- Commitment to reliability and work ethic is essential.
At Briggs Automotive Group, we believe that the foundation of our success lies in our workforce. Upholding high standards of integrity and a passionate approach is vital in all our activities. We are dedicated to maintaining a knowledgeable staff and a safe, modern environment to provide exceptional service to our customers while ensuring a stable future for our employees.
Service Appointment Coordinator - Employee Benefits:
We provide a supportive and professional work environment with industry-leading training. We prioritize employee development through training and internal promotions. Our team members enjoy attractive benefits, including:
- Competitive hourly wage with performance bonuses.
- Potential annual earnings ranging from $30,000 to $40,000.
- Comprehensive health care coverage.
- 401(k) plan with matching contributions.
- Five-day work week.
- Opportunities for internal advancement.
We are an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, age, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.
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Service Scheduling Specialist
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Manhattan, Kansas, United States Briggs Automotive Group Full timeBriggs Automotive Group is excited to expand its Service Scheduling department. Are you looking to advance your career and boost your income? Do you desire a structured environment that fosters skill development? This is an excellent opportunity to be part of a leading Auto Group in Kansas.Service Appointment Coordinator - Key Responsibilities:Manage...
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Service Scheduling Specialist
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Manhattan, Kansas, United States Briggs Automotive Group Full timeBriggs Automotive Group is excited to expand its Service Scheduling department. Are you looking to advance your career and boost your income? Do you desire a structured environment that fosters skill development? This is an excellent opportunity to join a leading Auto Group in Kansas.Service Appointment Coordinator - Key Responsibilities:Engage with...
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