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Service Scheduling Specialist

2 months ago

Manhattan, Kansas, United States Briggs Automotive Group Full time

Briggs Automotive Group is excited to expand its Service Scheduling department. Are you looking to advance your career and boost your income? Do you desire a structured environment that fosters skill development? This is an excellent opportunity to be part of a leading Auto Group in Kansas.

Service Appointment Coordinator - Key Responsibilities:
  • Manage customer interactions through various communication channels
  • Conduct outbound service follow-ups and appointment reminders
  • Handle all incoming calls using a standardized script to schedule service appointments
  • Maintain and update customer information in the dealership's system
  • Coordinate service appointments across multiple dealerships
Service Appointment Coordinator - Qualifications:
  • Preferred experience in call center operations, customer service, sales, or marketing
  • Professional and friendly phone demeanor
  • Strong computer and internet skills
  • Ability to meet performance objectives
  • Willingness to make outgoing calls
  • Excellent written and verbal communication abilities
  • Demonstrated problem-solving skills
  • Motivated to learn and achieve success
  • Reliability and commitment to work are essential

At Briggs Automotive Group, we believe that the strength of our organization is rooted in our employees. Upholding high standards of integrity and a passionate approach is vital in all our operations. We are dedicated to maintaining a knowledgeable workforce and a safe, modern facility to provide exceptional service to our customers while ensuring a stable future for our employees.


Service Appointment Coordinator - Perks:

We provide a supportive and professional work environment with industry-leading training. We are committed to employee development through training and internal promotions. Our team members enjoy a range of benefits, including:
  • Competitive hourly wage with bonus opportunities
  • Potential annual earnings ranging from $30,000 to $40,000
  • Comprehensive health care coverage
  • 401(k) plan with matching contributions
  • Five-day work week
  • Opportunities for internal advancement

Job Type: Full-time

Salary: $30,000-$40,000 annually

We are an equal opportunity employer and do not tolerate discrimination or harassment based on characteristics such as race, color, age, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other trait protected by federal, state, or local laws.