Retail Sales Specialist
2 weeks ago
Empower a Healthier Future for Pets:
At Petco, we are dedicated to creating a brighter tomorrow for pets, their owners, and the community. Our mission is to enhance lives by prioritizing the well-being of pets, people, and our planet.
Core Values:
We embody values that reflect our commitment to improving lives:
- We cherish all pets as if they were our own.
- We are pioneers in the pet industry.
- We strive to enhance lives.
- We achieve remarkable results collaboratively.
- We embrace our authentic selves.
As a leading health and wellness organization, Petco is focused on enriching the lives of pets, pet owners, and our partners. With a team of 29,000 individuals, we operate over 1,500 pet care centers, 250 Vetco Total Care hospitals, numerous preventive care clinics, and several distribution and support centers.
Key Responsibilities:
To excel in this role, candidates must effectively perform the following essential duties:
- Deliver an exceptional experience by engaging with customers using your acquired skills and training.
- Assist customers in selecting the right products based on their specific needs.
- Show a strong commitment to the welfare, health, and proper handling of all animals.
- Process transactions in a manner that enhances the customer experience.
- Foster future business through a deep understanding of customer needs and their pets.
- Support the Pet Care Center in achieving its sales objectives.
- Ensure products are well-stocked, accurately priced, and attractively displayed.
- Complete training programs to maintain a high level of expertise in your role.
- Adhere to established operational guidelines and procedures.
- Promote a culture of teamwork, inclusion, and collaboration.
- Perform additional duties and special projects as assigned.
Utilize Selling Behaviors:
Your role is crucial in providing an outstanding customer experience within our Pet Care Locations. Implementing effective selling behaviors is essential to identifying and addressing customer needs.
Contribute to a Safe Environment:
You will be empowered through our training programs to uphold safety protocols, as the safety of our partners, customers, and pets is our top priority.
Be Part of a Collaborative Culture:
Being an excellent teammate is vital to fostering a culture focused on addressing the health and wellness needs of pets.
Engage in Your Career:
As you enhance your skills and knowledge, you will have opportunities to participate in developmental programs that support your ongoing growth.
Basic Qualifications:
Successful candidates will be able to work effectively within a team. A professional appearance and demeanor, along with a genuine interest in animal care, are essential. Strong interpersonal and verbal communication skills are necessary due to the nature of interactions with the public and other team members.
Preferred Qualifications:
Prior experience in sales, retail, or a related field is advantageous. A solid understanding of pet nutrition and proficiency in sales techniques are preferred.
Work Environment:
This position primarily involves indoor tasks, although some duties may require brief outdoor activities. Candidates should be prepared for physical tasks, including lifting up to 50 lbs and utilizing material handling equipment.
Equal Opportunity Employer:
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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