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Retail Sales Representative

2 months ago

College Park, Maryland, United States GP Mobile Full time
Job Overview

As a Retail Sales Representative at GP Mobile, you will be a key member of our Retail Team of Experts, bringing the T-Mobile brand to life and building energy and excitement around our products and services. You will be a brand ambassador who is passionate about the connected world and thrives in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities:
  • Customer Service: Provide a world-class customer experience and build loyalty by helping customers pick up where they left off in their shopping journey, exploring individual needs, and providing hands-on demonstrations of the latest technology.
  • Sales and Service: Approach service and sales needs with composure, integrity, and compassion, and consistently use digital tools in interactions and onboarding to actively demonstrate the value of T-Mobile plans and services.
  • Relationship Building: Establish relationships with and partner with T-Mobile employees across channels to collectively own the customer experience and resolve issues, creating a seamless environment.
  • Team Collaboration: Work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Requirements:
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Bilingual candidates encouraged to apply
What We Offer:
  • Competitive base pay plus milestone bonuses
  • Benefits for part-time and full-time associates
  • Medical, dental, and vision benefits
  • Generous paid time-off programs
  • Phone service discounts
  • Serious growth potential for your career