Pet Care Specialist

2 months ago


Severna Park, Maryland, United States Petco Full time
About Petco

Petco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and our partners. We are a team of passionate individuals working together to create a better future for all.

Job Summary

We are seeking a highly motivated and animal-loving individual to join our team as a Sales and Customer Service Representative. As a key member of our Pet Care Center team, you will be responsible for providing exceptional customer service, promoting our products and services, and contributing to a safe and welcoming environment for all.

Key Responsibilities
  • Provide Exceptional Customer Service
    • Engage with guests to understand their needs and provide personalized recommendations
    • Process transactions efficiently and accurately
    • Generate future business through a deep understanding of our guests and their pets
  • Promote Our Products and Services
    • Assist guests in selecting the right products for their pets
    • Demonstrate a high level of interest in animal health and wellness
    • Stay up-to-date on new products and services to provide expert recommendations
  • Contribute to a Safe and Welcoming Environment
    • Adhere to established operational guidelines and safety protocols
    • Participate in training programs to maintain a high level of expertise
    • Collaborate with colleagues to create a positive and inclusive team culture
Requirements
  • Basic Qualifications
    • Ability to work successfully within a team
    • Professional appearance and demeanor
    • Keen interest in animal health and wellness
    • Good interpersonal and verbal communication skills
  • Preferred Qualifications
    • Prior experience in sales, retail, or related field
    • High level of knowledge of pet nutrition and sales techniques
What We Offer

Petco offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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