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Client Relationship Manager

2 months ago


Cleveland, Ohio, United States Acuative Corporation Full time
Job Description

Welcome to Acuative Corporation - Your Future Awaits

At Acuative Corporation, we pride ourselves on being more than just a workplace; we are a thriving community of professionals dedicated to achieving success for both our clients and our team members. Our commitment to creating a dynamic and inclusive environment allows us to attract and retain top talent who are passionate about making a significant impact. We offer a diverse range of services designed to provide innovative solutions tailored to our clients' needs.

About Acuative Corporation: We view change as a valuable opportunity for growth, benefiting both our employees and clients. Our diverse and creative team is devoted to delivering outstanding results, fueled by a shared desire to learn, grow, and succeed together. Collaboration, innovation, and excellence are the pillars of our operations.

Position: Client Relationship Manager

Overview: In the role of Client Relationship Manager at Acuative Corporation, you will oversee and cultivate 2-3 critical accounts. Your responsibilities will encompass all facets of account management, with a focus on retention, growth, operational excellence, customer satisfaction, and profit and loss management. We are looking for a strategic thinker capable of driving revenue, enhancing account profitability, and ensuring client satisfaction while fostering and managing relationships within these key accounts.

Responsibilities:

  • Collaborate with internal teams to enhance performance and provide improvement recommendations.
  • Work alongside the Client Success Manager to allocate resources efficiently.
  • Manage substantial projects within key accounts, ensuring the seamless integration of solutions.
  • Propose upgrades and solutions to improve client outcomes.
  • Offer insights on adherence to policies and procedures.
  • Coordinate with relevant stakeholders to optimize resource utilization.
  • Engage with clients to ensure satisfaction and uncover new opportunities.
  • Lead and mentor team members to boost performance.
  • Prepare and manage operating budgets for key accounts.

Requirements:

  • Bachelor's degree is preferred.
  • A minimum of five years of project management experience.
  • Strong proficiency in financial management and business practices.
  • Excellent communication, analytical, and problem-solving abilities.
  • Strong interpersonal skills and adaptability to changing situations.

Compensation: We offer competitive compensation packages, with an estimated range of $80K-150K, along with a variable compensation plan.

Become a part of Acuative Corporation and contribute to a team committed to success and making a meaningful difference.