Senior Program Manager, Portworx Operations

Company Overview:

JOIN US IN SHAPING THE FUTURE.

What connects NASA and innovative space enterprises with teams working on COVID vaccine research or platforms like Roblox and the Metaverse? The answer lies in data—rapidly evolving sectors depend on data to maintain a competitive advantage. The most forward-thinking organizations are harnessing the full potential of their data by collaborating with Pure Storage. Our vision is to transform the storage experience and empower innovators by simplifying data consumption and interaction. With over 11,000 clients, including 58% of the Fortune 500, we are just beginning to realize our ambitions.

Pure is setting benchmarks and achieving remarkable milestones:

• For a decade, Gartner has recognized Pure as a leader in the Magic Quadrant.
• Our customer-centric culture and steadfast commitment to innovation have earned us the highest Net Promoter Score in the industry.
• Industry analysts and media consistently commend Pure's leadership across various dimensions.
• Our 6,000+ employees are motivated to propel Pure into becoming a faster, stronger, and smarter organization.

If you share our enthusiasm for tackling exciting challenges that can transform the world, we offer numerous opportunities for you to leave your mark.

Portworx:

Pure Storage's acquisition of Portworx in October 2020 has established the industry's most comprehensive Kubernetes Data Services Platform for Cloud Native Applications. This acquisition marks Pure's largest investment to date and signifies our deeper entry into the rapidly expanding market for multi-cloud data services supporting Kubernetes and container technologies.

Position Overview:

ARE YOU READY TO EMBRACE THIS CHALLENGE...

As a Senior Program Manager (SPM) for Product and Engineering Operations, you will enhance the execution success of the Portworx R&D organization by implementing straightforward yet effective operational practices and processes from collaborative definition to successful adoption, automation, and measurement.

Your role will be pivotal in advancing Portworx's Product and Engineering operations to optimize the business processes, systems, and tools utilized to manage and achieve key business objectives.

To accomplish this, you will work closely with leaders in Product and Engineering, as well as your counterparts in other Business Units within the Product Business Group (PBG) at Pure. You will balance the need for individual functions to maximize their autonomy while ensuring alignment with the overall operational efficiency of Portworx product teams.

Within Product and Engineering, you will continuously refine practices and processes to meet the evolving needs of the Portworx team, from quarterly execution planning to ad hoc reprioritization, all while promoting the adoption of our operations through automation, simplicity, and effectiveness.

You will also collaborate closely with the Customer Experience operations team to ensure that practices and processes are seamlessly integrated from the initial customer interaction to ongoing product support.

As part of the broader TPM team, you will work in tandem with your peers to enhance TPM practices and processes, facilitating successful deliveries to our customers and partners at scale.

Key Responsibilities:

• Collaborate with cross-functional stakeholders to define and refine effective Product and Engineering processes and practices (e.g., quarterly roadmap planning, feature lifecycle management, release oversight, OKR tracking, operational reviews).
• Optimize the utilization of R&D tools and automation for efficient reporting and metrics tracking; including Power BI, JIRA, Confluence, etc.
• Facilitate alignment among functions to maximize their autonomy while ensuring that the collective practices and processes serve Portworx's overall needs.
• Provide motivation through clarity. For instance, manage change by clearly communicating: Why is a change necessary? How was the decision made? What is changing?
• Guide the team in adhering to established practices and processes—gather feedback to evolve our operations for successful large-scale delivery.
• Conduct regular leadership updates and proactively identify areas where leadership input is required.
• Lead programs and initiatives aimed at enhancing business process operations across the R&D organization.

Qualifications:

• 10+ years of proven experience in one or more of the following areas: Business Process Operations, Portfolio, Program and Project Management, New Product Introduction, or Product Operations within a commercial software development and delivery environment.
• Demonstrated success in designing systems, processes, workflows, templates, tools, and automation for managing software development and delivery.
• Expertise in identifying risks and balancing trade-offs across a variety of practices and processes throughout the entire Software Development Life Cycle (SDLC).
• Experience in establishing and applying agile product and engineering development methodologies (Scrum, Kanban, SAFe, etc.) and adept at adapting these in dynamic environments with shifting priorities.
• Proficient in facilitating alignment of competing needs and constraints through critical thinking, ensuring the right level of operations when delivering complex products under tight timelines.
• Experienced in managing Product and Engineering Operations from inception to completion (including collaborative definition, change/adoption management, stakeholder engagement).
• Clear and concise communicator, particularly in documenting and introducing new practices and processes.
• Bachelor's degree in a technical field or equivalent industry experience.
• Subject Matter Expert in Confluence, with a minimum of 2+ years of hands-on JIRA Cloud Administration experience.
• Experience in evolving a wide range of practices and processes for Product and Engineering teams responsible for enterprise software development and release, from startups to established corporations.
• This role requires in-office presence for 3 days a week, as outlined in Pure's Hybrid Work Policy, with variations based on business needs.

Pay Range:
USD $190,000.00 - USD $284,000.00 /Yr.

Pay Transparency Statement:
Salary ranges are determined based on role, level, and location. For positions open to candidates in multiple geographical locations, the base salary range reflects the labor market across applicable locations.

This role may be eligible for incentive pay and/or equity.

We understand the importance of bringing your full self to work, which is why we offer a variety of benefits to maintain a healthy work-life balance, including flexible time off, wellness resources, and company-sponsored team events.

BE YOURSELF—CORPORATE CLONES NEED NOT APPLY:
Pure is a place where you can ask big questions, think creatively, and make a significant impact. This is not just a job; it’s an opportunity to have a voice and accelerate your career. We value unique perspectives and celebrate individuality, providing ample opportunities for learning, personal development, and career growth.

Through our Pure Equality program, which supports a vibrant array of employee resource groups, we nurture the personal and professional lives of our team members. Our Pure Good Foundation also contributes to local and global communities through volunteering and grants.

PURE IS COMMITTED TO EQUALITY.
Research indicates that women often feel they need to meet 100% of the criteria to apply for a job, while men typically apply after meeting about 60%. Regardless of how you identify, if you believe you can fulfill the role and are a good fit, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by applicable laws.

If you require assistance or accommodations due to a disability, please reach out to us.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.
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DEEMED EXPORT LICENSE NOTICE.
Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications and cannot proceed with applicants requiring such sponsorship.