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Customer Service Representative II

2 months ago

Salt Lake, Utah, United States State of Utah Full time
Join Our Team as a Retail Sales Clerk II

Are you looking for a stable career with excellent benefits? If you thrive in a dynamic retail setting and appreciate having Sundays and holidays off, consider this opportunity with the State of Utah's Department of Alcoholic Beverage Services.

Key Responsibilities:

  • Utilize your customer service expertise to assist patrons.
  • Ensure compliance by verifying that all sales are conducted with customers aged 21 and over.
  • Perform essential cashiering functions.
  • Assist in the receipt and storage of merchandise.
  • Organize and display products for sale effectively.
  • Support the department's mission by delivering outstanding customer service.
  • Help manage store operations in the absence of the manager or assistant manager, including opening and closing procedures.

Ideal Candidate Profile:

  • Must be 21 years of age or older.
  • Able to lift items weighing up to 50 pounds.
  • Flexible schedule availability is required.
  • Demonstrates exceptional customer service skills.
  • Must pass a criminal background check.

Employee Benefits:

As a valued member of the Department of Alcoholic Beverage Services, you will enjoy a comprehensive benefits package that includes:

  • Health Insurance: Options through the Public Employee Health Program (PEHP) with both high deductible and traditional plans available.
  • Retirement Plans: Contributions to Utah Retirement Systems (URS) with employer matching for 401(k) plans.
  • Paid Time Off: Eligible employees accrue 4 hours of annual leave and 4 hours of sick leave each pay period, along with 12 paid holidays.

For further details about the benefits offered, please refer to the appropriate resources.

Physical Requirements: This role requires physical exertion, including the ability to stand, walk on uneven surfaces, bend, crouch, and lift moderately heavy items regularly.