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Assistant General Manager

2 months ago

Rockford, Illinois, United States McDonald's Full time

About the Role

The Assistant General Manager is a vital position within the restaurant, responsible for leading internal functions, including Employee Training, Food Safety, and Inventory Management. This role requires a results-oriented individual who can effectively delegate tasks to team members and report back results.

Key Responsibilities

  • Lead the Experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
    • Kitchen: Supervise food quality, safety, cost, and new menu items
    • People: Hire, train, and schedule restaurant staff to meet sales and profit goals
    • Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
  • Understand that Teamwork is Key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

Requirements

  • HSD or GED preferred
  • A passion for helping and serving others (customers and fellow team members)
  • 1+ years' experience leading, motivating and/or developing others OR US Military Service
  • A commitment to excellence and safety in the workplace
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs; and
  • To provide solutions and make decisions in a fast-paced environment

About McDonald's

McDonald's is a fast-paced and dynamic environment that offers a job combo that fits YOU. With a focus on customer satisfaction and team collaboration, we are looking for a motivated and results-driven individual to join our team as an Assistant General Manager.