Aging and Disability Resources Specialist
4 hours ago
We are seeking a highly motivated and compassionate individual to join our team as a Resource Counselor. This role is a vital part of our Resource Center, which provides essential services to seniors, caregivers, and individuals with disabilities.
Key Responsibilities:- Conduct respectful and thorough interviews to assess client needs and provide guidance.
- Multi-task by listening, entering information, and researching resources simultaneously.
- Ensure timely completion of paperwork and database entries.
- Meet deadlines consistently and deliver exceptional customer service.
- Bachelor's degree in human services or a related field is preferred.
- High School Diploma/GED with 1 year of experience and knowledge of aging and disabilities populations and programs is required.
- Excellent customer service skills, including exceptional listening skills and familiarity with community resources and services for seniors.
- Familiarity with the Medicaid waiver is a plus.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent organizational, verbal, written, and interpersonal skills.
- Strong computer skills related to databases, Microsoft Office, Outlook, and the Internet.
- Competitive salary range: $34,000-$37,000 annually.
- Excellent benefits package, including medical, dental, and life insurance.
- CERS Retirement plan with 6% employee contribution rate and 23.34% employer contribution rate.
- 14 paid holidays, 2 floating paid holidays, 10+ days of Vacation leave, and 10+ days of Sick leave per year.
Apply by submitting your resume and cover letter to Anne Wildman at anne.wildman@nkadd.org.
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