Strategic Shore Excursions Product Owner

1 week ago


Miami, United States Royal Caribbean Group Full time

At Royal Caribbean Group, we're seeking a highly skilled Strategic Shore Excursions Product Owner to join our dynamic team. This role offers a unique blend of career development opportunities and the chance to explore the world.

The ideal candidate will have at least two years of experience in Global Tour Operations and/or planning or supporting tour program development. A Bachelor's degree in hospitality, tourism, business administration, or a related field is also required.

This position is responsible for assisting Regional Product Development Managers with shore excursions and tour programs. The successful candidate will analyze, administer, and maintain information in various programs, distributing tour program information across all fields of business, both internally and externally.

In this role, you'll be responsible for:

  • Assisting with product and brand management in the development of shore excursions and special events
  • Maintaining shore excursion collateral, including tour descriptions, contracts, insurance certificates, and online content
  • Analyzing weekly queries from system, shipboard, and shore-side management, reporting on key performance metrics and recommending courses of action to maximize guest satisfaction
  • Communicating tour content, pricing, and specifics of tour programs to internal and external venues
  • Providing support to call centers and internal/external sources regarding tour programs

We offer a competitive compensation package, including an estimated salary of $$85,000 per year, based on industry standards and location. Additionally, you'll enjoy excellent benefits, including health insurance, retirement plans, and paid time off.

As a member of our team, you'll have the opportunity to work with a diverse group of professionals and contribute to the success of our company. If you're passionate about shore excursions and tour operations, we encourage you to apply for this exciting role.


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