Retail Operations Supervisor
2 weeks ago
POSITION: Assistant Manager
EOE STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
LOCATION: Top Stop Convenience StoresSHIFT: -not applicable-
ROLE OVERVIEW:
As an Assistant Manager, you will play a pivotal role in ensuring the smooth operation of our convenience store. Your primary responsibilities will include managing daily activities, supervising staff, and enhancing customer satisfaction.
Key Responsibilities:
• Oversee daily store operations to ensure efficiency and effectiveness.
• Supervise and coordinate employee activities to maintain high service standards.
• Address customer inquiries and resolve complaints to foster a positive shopping experience.
• Ensure adherence to safety and security protocols within the store.
• Manage inventory levels and place orders as necessary.
• Maintain accurate records of sales and customer transactions.
• Cultivate relationships with suppliers and vendors to optimize stock availability.
• Ensure compliance with relevant laws and regulations.
• Enforce store policies and procedures consistently.
• Train and mentor staff to enhance their skills and performance.
• Assist the Store Manager with staffing and scheduling tasks.
This position offers a pathway for advancement into a Store Manager role, along with a commission structure based on sales performance.
BENEFITS:
• Annual raises
• Medical and dental insurance upon qualification
• Paid time off
• Holiday pay
• 401K retirement plan
• Previous experience in a retail or convenience store environment.
• Understanding of retail operations and customer service principles.
• Strong organizational and multitasking abilities.
• Capability to manage a team and delegate tasks effectively.
• Excellent interpersonal skills for engaging with customers and staff.
• Proficiency in handling cash and electronic payments.
• Commitment to maintaining a clean and organized store environment.
• Experience with point-of-sale systems.
• Ability to address and resolve issues promptly.
• Physical capability to lift up to 50 pounds and stand for extended periods.
STARTING WAGE: $14.00
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