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Customer Service Coordinator

2 months ago

Chicago, Illinois, United States Universal Health Institute Full time
Job Summary:

This role is 70% patient interactive and 30% data entry, working with our healthcare office program.

  • Provide exceptional customer service to patients and clients
  • Manage patient schedules and appointments
  • Process patient data and maintain accurate records
  • Collaborate with healthcare professionals to ensure seamless patient care
Key Responsibilities:
  • Develop and implement customer service strategies to enhance patient satisfaction
  • Manage front desk operations, including scheduling, billing, and insurance verification
  • Collaborate with healthcare teams to ensure accurate and timely patient information
  • Provide administrative support to healthcare professionals, including data entry and record-keeping
Requirements:
  • Experience in the field of health, fitness, or healthcare
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
What We Offer:
  • Competitive hourly rate: $17-22 per hour
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development