Medical Reception Front Line Associate

3 weeks ago


Hollywood, Florida, United States Pembroke Physicians Full time

We are looking for a highly motivated and organized Medical Reception Front Line Associate to join our team at Pembroke Physicians. As a front desk receptionist, you will be the first point of contact for patients and families, providing a warm and welcoming environment.

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment. A minimum of 2 years of experience in a similar role is required, and fluency in both English and Spanish is preferred.

In this role, you will be responsible for greeting patients, checking them in, and preparing them for their appointments. You will also be responsible for handling phone calls, scheduling appointments, and performing various administrative tasks.

We offer a competitive salary of $48,000 - $58,000 per year, depending on experience. Our benefits package includes medical, dental, and vision insurance, as well as paid time off and holidays.

Your primary duties will include:

  • Greeting patients and checking them in
  • Scheduling appointments and managing the daily schedule
  • Answering phone calls and responding to patient inquiries
  • Handling copayments and processing payments
  • Verifying insurance benefits and resolving any issues that may arise
  • Scanning documents into charts and maintaining accurate records


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