Customer Service Representative

3 weeks ago


Huntsville, Alabama, United States Woody Anderson Ford Full time
About Us

At Woody Anderson Ford, we strive to create a work environment that fosters a culture of excellence and customer satisfaction. We believe that happy employees make happy customers, and we reward individuals who are dedicated to delivering exceptional service.

Our Mission

We aim to exceed our customers' expectations by providing a high level of investment in our employees through ongoing training, career development, and opportunities for growth. Our comprehensive benefits package, competitive compensation plans, and avenues for career advancement make us an attractive employer in the industry.

What We Offer
  • Flexible Scheduling: Monday - Friday 4pm until 7pm, and Saturday 11am until 7pm
  • Competitive Pay: $16/hour, Part-Time
  • Benefits Package: 401(k) Savings Plan with Employer Match
  • Work-Life Balance: Closed on Sundays
  • Paid Training: Ongoing Professional Development
  • Employee Discounts: Family-Friendly and Inclusive Team Culture
  • Career Growth: Custom and Competitive Wage Plans
Responsibilities
  • Answer dealership group phones and greet prospects and customers
  • Direct customers to the correct department and introduce them to the salesperson
  • Work cooperatively with the sales and other internal teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Type memos, correspondence, reports, and other documents
  • Assist in scheduling and confirming sales appointments
Qualifications
  • Excellent listening and communication skills, outgoing and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eagerness to improve on all aspects
  • Valid driver's license and good driving record
  • Able to pass pre-employment drug screen and random drug screens thereafter


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