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Strategic Account Manager

1 month ago

Schiller Park, Illinois, United States TEPHRA Full time
Job Title: Client Partner-Retail

At TEPHRA, we're seeking a seasoned Client Partner-Retail to drive profitable, long-term growth from our retail clients. As a trusted advisor, you'll develop strategic relationships and partner with delivery leadership to ensure customer satisfaction.

Key Responsibilities:
  • Strategy and Growth: Lead account strategy and planning, identifying opportunities for growth and developing relationships with decision-makers and influencers.
  • Client Satisfaction: Ensure client satisfaction and drive outcomes by managing client expectations and communications flow.
  • Account Management: Manage client relationships, negotiate and resolve high-level client issues, and lead complex multi-dimensional engagements.
  • Qualifications: MBA/BE/B Tech, 5+ years of experience in account management, strategy, or sales, with a proven track record of organic growth and trusted advisor relationships.

What We're Looking For: A results-driven professional with a strong background in client management, sales, and strategy. You'll have a proven ability to build trusted advisor relationships, drive growth, and deliver exceptional client outcomes.

Location: Chicago Suburb