Financial Services Representative
3 days ago
We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Security Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and ensuring a positive member experience.
Key Responsibilities- Member Service: Provide prompt and courteous service to members in-person and over the phone, answering inquiries and resolving issues in a professional and timely manner.
- Product Promotion: Maintain a working knowledge of credit union products and services, and aggressively promote them to members, resulting in new sales and referrals.
- Operations: Perform various operational duties, including balancing cash drawers, processing transactions, and maintaining accurate records.
- Security: Maintain the security of all codes, procedures, and other sensitive information, and adhere to established security protocols.
- Teamwork: Collaborate with other team members to achieve departmental goals and objectives, and provide support and assistance as needed.
- Education: High school diploma or equivalent required.
- Experience: Previous cash handling and customer service experience desired.
- Licenses/Certifications: Must attain all required licenses and certifications to perform duties of position.
- Reasoning: Apply rational problem-solving skills to resolve practical problems and deal with concrete variables.
- Math: Perform arithmetic operations involving all American monetary units.
- Language: Read and write reports and essays with proper format, punctuation, spelling, and grammar.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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