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Sales Account Manager
2 months ago
Terra Recruitment Inc. is seeking a seasoned Account Manager to drive sales of customer freight solutions in the Canadian and US markets.
Key Responsibilities:
- Initiate sales calls to prospective or current clients to build a pipeline of businesses.
- Prospect for leads and perform heavy cold calling to identify new sales opportunities.
- Supervise accounts daily to retain existing relationships and ensure customer satisfaction.
- Negotiate prices and services with customers and carriers to meet business objectives.
- Develop and implement sales strategies to achieve targets and grow revenue.
- Build and maintain strong relationships with clients and prospects through effective communication and customer service.
- Identify and pursue new sales leads to secure business and expand the customer base.
- Provide quotes to current and prospective clients to meet their shipping needs.
- Oversee shipments from origin to destination to ensure smooth operations and customer satisfaction.
- Utilize Transportation Management System (TMS) and Customer Relationship Management (CRM) software to manage shipments, look for carriers, dispatch, and close files.
- Conduct research to identify new business opportunities and expand the customer base.
- Develop and maintain relationships with clients through phone and in-person interactions.
Requirements:
- 2+ years of experience in logistics sales, preferably in a transportation brokerage or sales role.
- University degree or college diploma in a related field, such as business, logistics, or supply chain management.
- Proven track record of successfully managing and growing a book of business in the US and Canadian markets.
- Knowledge of targets and performance metrics, including Gross Profit (GP) and Revenue per month/Load count handled.
- Experience with transportation brokerage/sales, marketing multipart logistical solutions to a wide range of clients.
- Strong sales experience in personal selling, telephone sales, and customer service.
- Knowledge of transportation modes, including Tradeshow, LTL, FTL, and Air Freight, as well as other supply chain management solutions.
- Sociable personality with excellent relationship-building skills.