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Senior Customer Service Representative

2 months ago

Glassboro, New Jersey, United States Myrepublicbank Full time

Job Title: Senior Customer Service Associate

Job Summary:

We are seeking a highly skilled and customer-focused Senior Customer Service Associate to join our team at Myrepublicbank. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, providing expert advice on banking products, and ensuring seamless transactions.

Key Responsibilities:

  1. Deliver outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  2. Develop and maintain in-depth knowledge of banking products and services, providing expert advice to customers on their financial needs.
  3. Conduct routine bank teller transactions, ensuring accuracy and efficiency.
  4. Collaborate with colleagues to achieve sales and customer satisfaction goals.
  5. Stay up-to-date with regulatory compliance and banking industry developments.

Requirements:

  • High School diploma or equivalent required.
  • Prior customer service or cash handling experience preferred but not required.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Equal Opportunity Employer: Myrepublicbank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.